Chat & Communication
Central inbox for conversations between riders, drivers and support teams.
Conversation load
Live and historical chat volume across queues.
Chats vs resolution
Line Chart Area
Conversation list
Placeholder list of conversations, ready for live integration.
| Participant | Role | Channel | Last message | Status |
|---|---|---|---|---|
| Rider • Anna | Client | In-app chat | 3 min ago | Open |
| Driver • Omar | Driver | In-app chat | 8 min ago | Waiting |