Alex Johnson Global Admin
AJ
Active Clients
82,194
+4.1% vs last 90 days Used service at least once
Churn Rate
8.4%
No trips in last 60 days Target < 7%
Avg Trips / Active Client
5.2
Slightly above baseline All regions

Client behaviour charts

Placeholder charts for cohort retention and segment mix.

Cohort retention over time
Retention Chart
Segment mix
Segment Pie Chart

Client behaviour reporting list

Segmented KPIs for cohorts such as new, loyal, and at‑risk clients.

Segment
Export
Segment Clients Avg trips Churn rate Avg revenue / client
New (0–30 days) 12,340 1.4 24% $16.20
Loyal (> 12 trips) 8,120 9.8 4% $84.90
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